Closed Caption/Subtitles for TV broadcasts, movies and apps

IMPORTANT: This article applies only to specific products and/or operating systems. Check Applicable Products and Categories for details.

Subtitles are typically transcriptions of the audio portion of content displayed on the TV screen. They include sound effects and scenic narration, but whether non-speech elements are available depends on the content.
 

Display subtitles on the TV screen

The subtitle feature is enabled by pressing the SUBTITLE (CC) button on the TV remote control.
This feature is available on TV broadcasts and apps, such as Google Play Movies & TV (subtitles may not be available for some TV broadcasts and apps).

Apps: Whether a given app supports the subtitle feature depends on the app. As of February 2020, Google Play Movies & TV supports the subtitle feature. Some apps, such as Netflix, enable subtitles by using their own setting menu instead of pressing the SUBTITLE (CC) button on the TV remote control. In addition, some apps can change the text size and color.

• Visit the support site of the apps for detailed information, including how to enable features.
• As of February 2020, the above information is confirmed. The specifications of Google Play Movies & TV and Netflix are subject to change without notice.

TV broadcasts: Two types of subtitles might be available, depending on the TV program.
Press the SUBTITLE (CC) button on the TV remote control to select either Basic or For hard of hearing.

• Basic: Subtitles only display the audio portion of the content.
• For hard of hearing: Subtitles display audio portion and non-speech elements of the content, such as a door knock.

  Your TV will display For hard of hearing subtitles whenever it is available by following below direction:

  For Android™ 9 (For models released in 2020, and A9F_AF9, A9G_AG9, XG85xx_X85xxG_U8G (55/65/75/85), XG95xx_X95xxG, Z9F_ZF9, Z9G_ZG9 series)

  1. Press the Home button on your TV remote control.
  2. Select  Settings on the upper right corner of the Home screen, and press the Enter button. 
  3. Select Watching TV and press the Enter button.
  4. Press the Down arrow button to select Preferences (Channels), and press the Enter button.
  5. Select Subtitle setting and press the Enter button.
  6. Select Broadcast and press the Enter button.
  7. Select Subtitle and press the Enter button.
  8. Press the Down arrow button to select For hard of hearing, and press the Enter button.

For Android 9 (Other models), and Android 8.0 (Z9G_ZG9, A9G_AG9, XG95xx_X95xxG, XG85xx_X85xxG_U8G series (55/65/75/85))

1. Press the Home button on your TV remote control. 
2. Select  Settings on the upper right corner of the Home screen, and press the Enter button.
3. Select Watching TV and press the Enter button.
4. Select Channels and press the Enter button.
5. Select Channel setup and press the Enter button.
6. Press the Down arrow button to select Digital setup, and press the Enter button.
7. Press the Down arrow button to select Subtitle setup, and press the Enter button.
8. Select Subtitle setting and press the Enter button.
9. Press the Down arrow button to select For hard of hearing, and press the Enter button.

For Android 8.0 (Other models)

1. Press the Home button on your TV remote control.
2. Select  Settings on the upper right corner of the Home screen, and press the Enter button.
3. Select Channel setup and press the Enter button.
4. Select Digital setup and press the Enter button.
5. Press the Down arrow button to select Subtitle setup, and press the Enter button.
6. Select For hard of hearing and press the Enter button.

For Android 7.0

1. Press the Home button on your TV remote control.
2. Select Settings on the lower left corner of the Home screen, and press the Enter button.
3. Select Channel setup and press the Enter button.
4. Press the Down arrow button to select Digital setup, and press the Enter button.
5. Press the Down arrow button to select Subtitle setup, and press the Enter button.
6. Select Subtitle setting and press the Enter button.
7. Press the Down arrow button to select For hard of hearing, and press the Enter button.