Article ID : 00201285 / Last Modified : 27/06/2019

My Wireless Noise-Canceling Earbuds (WF-SP700N) do not turn on after removing them from the charging case

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The remaining battery of the charging case and both units of the headset may be too low.
Charge the charging case by connecting the USB cable. Check that the indicator of the charging case (back) lights up in red.