Article ID : 00153094 / Last Modified : 25/05/2022Print

Frequently Asked Questions about the use of SongPal link with a Blu-ray Disc Player

    Below is a table of frequently asked questions (FAQs) about the SongPal™ Link feature with a Blu-ray Disc® player.



    What is the DMS function of a Blu-ray Disc Player? The DMS function is the digital media sever function that delivers audio CD and USB music contents via a network.
    Is it necessary to set up a Blu-ray Disc Player to use the DMS function? Yes, the network settings of the Blu-ray Disc player needs to be configured. Using your mobile device that has the SongPal app, you can set the player to use the DMS function.
    Can a Blu-ray Disc Player be used to a home network-compatible device as DMS? Only the SongPal Link is tested to work with the DMS function of the Blu-ray Disc Player. Operation is not guaranteed when the player is used as the DMS to a home network-compatible device.
    Do you need to turn on the power of the Blu-ray Disc Player when using the DMS function? Yes, the power of the player needs to be on.
    Can the player deliver audio files to more than one device simultaneously? No, you can only deliver audio files to one device.
    What are supported codec? For further details about the supported codec, check the Playable types of files of the operating instructions.

    NOTE: DMP (Digital media player codec) or DMR (Digital mobile radio codec) are not supported.

    Can MP4 and 3GP audio files be delivered? No, they cannot.
    Can it deliver VIDEO files and PHOTO files? No, it cannot. Only audio files can be delivered.
    What kinds of discs can be delivered? Only CD-DA disks can be delivered. BD, DVD and DATA DISC are not supported.

    Error: The server cannot be found.

    To recover the error, check the controller name and access permission from the product name list in Home Network Access Control. If there is more than one device on the same network, the maximum registered number of devices may have been exceeded. Follow the steps below to check the product list.
    1. Press the HOME button on the supplied remote control.
    2. Select Setup.
    3. Select Home Network Access Control in the Network Settings category.
    4. Confirm that the name of the connected controller is displayed and permitted to access.
    I cannot operate the device from SongPal. Use your Blu-ray Disc Player with the version M33.R.0300 or later and the latest SongPal.

    To check the software version of Blu-ray Disc player, follow the steps below.

    1. Press the HOME button on the supplied remote control.
    2. Select Setup.
    3. Select System Settings.
    4. Select System Information.

    A separate article about how to update the software of my Blu-ray Disc player is available.

    The delivery of the audio file has not started or interrupted. Make sure the following are not operated such as playback, settings, Bluetooth® output and screen mirroring of the player.
    Sound interruption occurs. This sometimes occurs when the bit rate of the audio file is high or the network environment is bad.