Article ID : 00125664 / Last Modified : 20/03/2018

An error code being displayed on your TV? Discover how to troubleshoot

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An error code may appear on your screen when your TV fails to connect to the internet, or when an issue occurs watching internet content.

My error code is in below list

 

If the error code you see is in below list, it means we have a specific troubleshooting procedure available. Click the error code to find all details.

 

1 to 30 - 50 to 200 - 300

1002 - 1106 - 1107

2123 - 2200

3218 - 4012

5004 - 5006 - 5008 - 5010

6001

7003 - 7007 - 7016

My error code is not mentioned

 

If the error code is not in above list, please try below general troubleshooting steps before contacting us for further assistance.

 

No Bravia Internet Video services available or no Internet connection