IMPORTANT: This article applies only to specific products and/or operating systems. Check Applicable Products and Categories for details.
Charging indicators allow you to determine the charging state of your headphones, whether is it fully charged, or the battery running low.
Here is a list of what the charging indicators mean on various headphone models.
For information on other headphone models and indicators, kindly enter your headphone model in this manuals section and check the Help Guide/Web manual.
IMPORTANT: Please always use the supplied USB cable to charge your headphones.
Headband
Examples on the location
| Indication | Meaning | Applicable models |
|---|
| Left indicator flashes slowly in red for 3 times | If the indicator repeatedly flashes slowly in red for about 15 seconds, the built-in battery needs to be charged | WH-1000XM3/M4 |
| Right indicator lights up in red | The headphones is being charged | WH-1000XM3/M4 |
| Right indicator turns off | The headphones has completed charging | WH-1000XM3/M4 |
| Right indicator repeatedly flashes 2 times in red quickly |
An abnormality of the temperature has been detected
WARNING! Stop charging immediately
Please wait for a while then try to charge again
| WH-1000XM3/M4 |
| Right indicator repeatedly flashes in red slowly |
An abnormality of the charge has been detected
WARNING! Stop charging immediately
Please wait for a while then try to charge again
| WH-1000XM3/M4 |
Truly Wireless
Examples on the location
| Indication | Meaning | Applicable models |
|---|
| Charging case / Headset unit Indicator flashes slowly red for 3 times | If the indicator repeatedly flashes slowly in red for about 15 seconds, the built-in battery needs to be charged | WF-1000XM3/XB700 |
| Charging case indicator lights up in red | The headphones is being charged | WF-1000XM3/XB700 |
| Charging case indicator flashes in orange for about 3 or 6 seconds | When the headset is stored in the charging case and the remaining battery charge of the headset is 94% or less / When the headset is not stored in the charging case and the remaining battery charge of the charging case is 30% or less | WF-1000XM4 |
| Charging case indicator lights up in orange | The headphones is being charged | WF-1000XM4 |
| Charging case indicator turns off | The headphones has completed charging | WF-1000XM3/M4/XB700 |
| Charging case indicator repeatedly flashes 2 times in red quickly |
An abnormality of the temperature has been detected
WARNING! Stop charging immediately
Please wait for a while then try to charge again
| WF-1000XM3/M4/XB700 |
| Charging case indicator repeatedly flashes in red slowly |
An abnormality of the charge has been detected
WARNING! Stop charging immediately
Please wait for a while then try to charge again
| WF-1000XM3/M4/XB700 |
In-Ear
Examples on the location
| Indication | Meaning | Applicable models |
|---|
| Indicator flashes in red for about 15 seconds | If the indicator repeatedly flashes slowly in red for about 15 seconds, the built-in battery needs to be charged | WI-C200/XB400 |
| Indicator lights up in red | The headphones is being charged | WI-C200/XB400 |
| Indicator repeatedly flashes 2 times in red quickly |
An abnormality of the temperature has been detected
WARNING! Stop charging immediately
Please wait for a while then try to charge again
| WI-C200/XB400 |
| Indicator repeatedly flashes in red slowly |
An abnormality of the charge has been detected
WARNING! Stop charging immediately
Please wait for a while then try to charge again
| WI-C200/XB400 |
If you suspect you are experiencing battery issues, please refer to our troubleshooting guide.
Checking the remaining battery charge
For iPhone or iPod touch
When the headset is connected to an iPhone or iPod touch over an HFP Bluetooth connection, it will show an icon that indicates the remaining battery charge of the headset on the screen.
For Android smartphone (OS 8.1 or later)
When the headset is connected to an Android smartphone over an HFP Bluetooth connection, select [Settings] - [Device connection] - [Bluetooth] to display the remaining battery charge of the headset.
