Article ID : 00368391 / Last Modified : 23/10/2025Print

What does the status indicator on the WF-C710N charging case mean?

    Use the indicator on the WF-C710N charging case to check the earbud and case battery levels, the charging and pairing status, and any earbud abnormalities.

    Select the indicator shown on the charging case to check the status of the earbuds:

    • The indicator lights up or flashes green
      The indicator lights up green for about 6 seconds when the charging case lid is opened or closed, or when the USB Type-C® cable is removed after charging is complete
      This status indicates one of the following:
      • When the earbuds are stored in the charging case and the remaining battery charge of the earbuds is 91% or more
      • When the earbuds are not stored in the charging case and the remaining battery charge of the case is 21% or more
      The indicator lights up green for about 3 seconds when the earbuds are either stored or not stored in the charging case
      This status indicates one of the following:
      • When the earbuds are stored in the charging case and the remaining battery charge of the earbuds is 91% or more
      • When the earbuds are not stored in the charging case and the remaining battery charge of the case is 21% or more
      The indicator flashes green 4 times, repeating about every 0.3 seconds
      This status indicates when the initialization process is complete
    • The indicator lights up or flashes orange

      The indicator lights up orange for about 6 seconds when the charging case lid is opened or closed, or when the USB Type-C cable is removed after charging is complete
      This status indicates one of the following:
      • When the earbuds are stored in the charging case and the remaining battery charge of the earbuds is between 1% and 90%
      • When the earbuds are not stored in the charging case and the remaining battery charge of the case is between 6% and 20%
      The indicator lights up orange for about 3 seconds when the earbuds are either stored or not stored in the charging case
      This status indicates one of the following:
      • When the earbuds are stored in the charging case and the remaining battery charge of the earbuds is between 1% and 90%
      • When the earbuds are not stored in the charging case and the remaining battery charge of the case is between 6% and 20%
      The indicator lights up orange
      This status indicates one of the following:
      • When the earbuds are charging
      • When the case is charging
      The indicator lights up orange for about 1 minute, and then turns off
      This status indicates when the battery is already fully charged when charging starts
      The indicator lights up orange while charging. The indicator turns off for about 0.5 seconds, and then lights up orange again.
      This status indicates one of the following:
      • When the charging case lid is opened or closed during charging
      • When the earbuds are stored in or removed from the case during charging
      The indicator repeatedly flashes orange 2 times, repeating about every 1 second
      This status indicates when the charging temperature is abnormal
      The indicator repeatedly flashes orange slowly, repeating about every 0.5 seconds
      This status indicates when an error occurs while charging and the earbuds cannot charge
      Hint: If the issue persists, refer to this article: Charging case indicator keeps flashing orange every 0.5 seconds.
      The indicator repeatedly flashes orange 3 times, repeating about every 1.3 seconds
      This status indicates when the left (L) and right (R) sides of the earbuds are paired incorrectly
      Hint: If the issue persists, refer to this article: The charging case indicator repeatedly flashes orange 3 times and I cannot use the earbuds.
      The indicator repeatedly flashes orange for up to about 5 seconds, repeating about every 0.7 seconds
      This status indicates one of the following:
      • When the earbuds are ready to begin the reset process
      • When the earbuds are ready to begin the initialization process
    • The indicator flashes blue

      The indicator repeatedly flashes blue 2 times
      This status indicates when the earbuds are in pairing mode
      The indicator flashes blue 10 times
      This status indicates when the connection is established while one or both earbuds are stored in the charging case
    • The indicator turns off

      The indicator turns off when the charging case lid is opened or closed, when the USB Type-C cable is removed after charging is complete, or when the earbuds are stored in or removed from the charging case
      This status indicates one of the following:
      • When the earbuds are stored in the charging case and the remaining battery charge of the earbuds is less than 1%
      • When the earbuds are not stored in the charging case and the remaining battery charge of the case is less than 5%