Article ID : 00230499 / Last Modified : 23/07/2019

Can't determine the battery level of the charging case

    To determine the battery level of the charging case, check the indicators and power status of your WF-1000XM3 wireless headphones.

    • If the remaining battery charge is low, the red indicator of the headphones turns on and immediately turns off, and the headphones turn off when you insert them into the case.
       
    • If the battery charge is empty, the red indicator of the headphones doesn't turn on, and the headphones don't turn off when you insert them into the case.