Article ID : 00200538 / Last Modified : 14/11/2018

A channel specified using Amazon Alexa compatible speakers cannot be viewed

Applicable Products and Categories of This Article

IMPORTANT: This article only applies to a specific country, products and/or operating systems. Please check the Applicable Products and Categories section of this article.

If you can't change the channel of your Android TV with a number or name using your Amazon Echo, Echo Dot, or other compatible speakers, please check the following:

  1. Check that the specified broadcasting station is scanned and can be selected with the TV remote control.
  2. Check if the Amazon Alexa compatible speaker such as Amazon Echo recognizes your voice correctly.

    NOTE: You can use the Amazon Alexa app on a mobile device to check how Amazon Alexa compatible speakers recognise your voice commands.