Article ID : 00121821 / Last Modified : 11/03/2016Print

I can't watch certain MHEG channels on my TV

    You may have noticed that certain MHEG channels  are not being displayed as intended. A new firmware was released on June 23 which improved the affected MHEG channels and overall performance of your TV.

    You should now see a black screen being displayed after the message "Please wait" appears on the affected MHEG-ICS channels (ex. CCTV).

    To ensure that your TV benefits from this firmware update and other general improvements, we recommend that you install the latest software  for your TV.