Article ID : 00113306 / Last Modified : 12/07/2018

How can I enable or disable the Automatic Updates?

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Assuming you agreed to the Sony privacy policy during the initial setup of the TV, the Automatic software download setting from your TV is turned ON by default. This means that as soon as an update is available for your device, if it is connected to a network with Internet access, it will start downloading automatically. If you choose to turn this setting OFF, you will have to manually check if updates are available for your TV.

Follow the below procedure to change the Automatic software download setting.

  1. Press the HOME button on your remote control

    Remote control Home button

  2. Then, select Help in the Settings shelf

    Help menu

  3. In the Help menu, scroll down until you find System software update - Update the TV system software under System

    Update menu

  4. Finally, in the System software update screen, set Automatic software download to the desired setting.

Automatic updates

NOTE: The screenshots provided here are for reference only. The actual screen might differ slightly according to your country, model or firmware version.

IMPORTANT:

  • Sony and Google will be providing you with important updates for your TV, including key features and applications as well as bug fixes and performance enhancements. We strongly recommend leaving this setting to ON.
  • Even if Automatic software download is set to ON, the TV will not receive software updates through the Internet until you agree to the Sony Privacy Policy. You can review and agree to the Sony Privacy Policy at any time by going to: [Home] > [Help] > [Privacy Setting]
  • If you disagreed to the Sony privacy policy during the initial setup of the TV, proceed as follows to make sure you receive the firmware updates:
    1. Agree to the Sony Privacy Policy by going to [Home] > [Help] > [Privacy Setting]
    2. Make sure the Automatic software download setting is set to ON by going to [Home] > [Help] > [System software update] > [Automatic software download]
    3. Manually check for updates once, by going to [HOME] > [Help] > [System software update] > [ Check for a system software update]