Article ID : 00136473 / Last Modified : 10/10/2017

The buttons on the car stereo do not function or respond

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If you are not able to get any of the buttons on the front panel of the car stereo receiver to function or respond, follow these steps to try to resolve this issue:

IMPORTANT: When you need model-specific information (e.g. where can I locate my reset button), refer to the manual supplied with the product.

  1. Reset the car stereo by pressing the [RESET] button.

  2. If your vehicle has an [ACC], turn it off and on again.

    The [ACC] mode allows you to switch on the electric power for many convenient components like the car stereo, windows, heating and cigarette lighter, without switching on the engine.

  3. If the car stereo has a detachable front cover, clean the metal contacts with a cotton swab lightly dipped, not saturated, with rubbing alcohol.

    WARNING: There is a risk of personal injury. For safety, before cleaning the connectors, turn off the engine and remove the key from the ignition switch.

If the issue is still unresolved, service may be required.