Sony Support

Article ID : 00081914 / Last Modified : 29/03/2019Print

The buttons are not working (or stuck in Demo Mode) on my car stereo

    Follow below steps if the unit cannot be controlled from the front panel buttons after installation or if the unit remains frozen in the DEMO mode.

    1. Verify that the Bluetooth microphone is connected to the MIC input and not the REMOTE IN on the back of the Bluetooth car stereo.

      The image below shows an example of both connections. The Bluetooth microphone should be connected to the red MIC input connection.
      MIC input

      NOTE: The REMOTE IN connection is used for manual steering wheel controls.

    2. If DEMO continues to appear after verifying that the connection is correct, make sure that the DEMO setting is disabled.
      1. Press MENU.
      2. Rotate the control dial to select DISPLAY.
      3. Press the control dial.  
      4. Rotate the control dial to select DEMO.
      5. Press the control dial.
      6. Rotate the control dial to select DEMO OFF.
      7. Press the control dial.
      8. Press the back button twice to return to normal reception and Play mode.