Article ID : SX901603 / Last Modified : 24/09/2020

Why do I not have access to the SD card from my user account?

    IMPORTANT: This article applies only to specific products and/or operating systems. Check Applicable Products and Categories for details.

    Valid for

    • Android 10
    • Android 9.0 Pie

    Solution

    You might experience that when multiple user accounts are registered, only the account used to format the SD card has access to the SD card. This works as designed for Android 9.0 Pie and later.