Article ID : S700023640 / Last Modified : 12/07/2018

How to replace the FE Series keyboard

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difficulty rating Difficulty rating:
Difficult
time needed Time needed:
20 minutes activity

WARNING
!! These instructions are presented in a general way. Sony VAIO of Europe hereby informs you that the self-replacement of keyboards should be performed with care. If any damage is caused to components of your VAIO while replacing the keyboard, their repair or replacement will be considered as out of warranty and therefore chargeable. !!


  1. Shut down the computer and disconnect all peripheral devices.
  2. Unplug the computer from the AC-Adapter and remove the battery pack.
  3. Touch a grounded metal object to discharge static electricity, for example a radiator or a tap.

  4. Remove 4 screws (marked in red in Figure 1).

    Figure 1 - Removing 4 screws from the bottom


  5. Turn the unit around and open it to working position. Tilt the display back as far as it goes without applying any force.

  6. Caution:
    • The keyboard hood is attached with many hooks. These hooks can easily be broken, especially if force is applied in the wrong direction.
     This is a very difficult part to remove and will take several minutes to detach. Figure 2 shows all hooks marked in red and their their counterparts in blue.

    Figure 2 - Keyboard hood. View in high resolution.


  7. Put your fingers between the display and the keyboard hood. Ensure that you grasped only the top plastic layer and not the fixed part (see figure 2) that separates the battery from the keyboard hood. Pull the hood's top edge upwards and work it loose towards the right side (see figure 3). Then, using your thumb to push the keyboard hood's corner towards the display, release the right side.

    Figure 3 - Removing the keyboard hood 1/2

  8. While keeping the keyboard hood's right side lifted up to avoid that the hooks you released so far snap back in, grasp the keyboard hood and gently wiggle it back and forth towards the dispaly and towards the keyboard to release the remaining hooks in the center. Finally, release the left corner in the same manner as the right corner.

    Figure 4 - Removing the keyboard hood 2/2

  9. Remove 4 screws from the top edge of the keyboard.

    Figure 5 - Remove 4 screws


  10. After you remove the screws, move the keyboard a few millimeters towards the display and then fold it down to the touchpad.

    Figure 6 - Preparing to detach the keyboard from the mainboard


  11. If any tape secures the keyboard flat plastic connector to the connector, carefully peel it off.

  12. Caution:
    • If the keyboard connector is broken, the mainboard needs to be replaced. The cost of a mainboard replacement may exceed the value of a used VAIO.
    The mainboard’s keyboard connector is composed out of two parts: a fixed part (beige) and a bracket (brown), which holds the keyboard's flat cable in place. Carefully unlock the bracket from the connector by pushing gently at it's corners as shown in figure 7.

    Figure 7 - Detaching the
    flat cable

    The flat cable should then be free and will slip out of the connector without effort.

  13. To install the new keyboard, reverse the procedure while taking note of the following:
    • To avoid unnecessary work, test if the keyboard's flat cable is well connected before continuing with the reassembly. To do so, connect the AC-Adapter to the VAIO, press first the power button and then F2 as soon as the VAIO logo is displayed to enter the BIOS. If that works, switch the VAIO off again, detach the AC-Adapter and proceed with the reassembly.