Article ID : S700023631 / Last Modified : 12/07/2018Print

How to replace the FZ Series keyboard

    difficulty rating Difficulty rating:
    time needed Time needed:
    20 minutes activity

    !! These instructions are presented in a general way. Sony VAIO of Europe hereby informs you that the self-replacement of keyboards should be performed with care. If any damage is caused to components of your VAIO while replacing the keyboard, their repair or replacement will be considered as out of warranty and therefore chargeable. !!

    1. Shut down the computer and disconnect all peripheral devices.
    2. Unplug the computer from the AC-Adapter and remove the battery pack.
    3. Touch a grounded metal object to discharge static electricity, for example a radiator or a tap.

    4. Open the memory bay door, then remove 6 screws (marked in red in Figure 1).

      Figure 1 - Removing 6 screws from the bottom

    5. Turn the unit so that you face the the battery bay, then release 3 hooks (marked in red in Figure 2).

      Figure 2 - Releasing 3 hooks in the battery bay

    6. Turn the unit around and open it to working position. Tilt the display back as far as it goes without applying any force.

    7. Caution: 
      • the keyboard hood is attached with a number of hooks. These hooks can easily be broken, especially if force is applied in the wrong direction.
      The hooks you released in step 5 held the front center of the keyboard hood and provide you with a starting point to release the remaining hooks. Release the front left and right first, then wiggle the rear free.

      Figure 3 - Removing the keyboard hood

    8. Remove 2 screws (marked in red in Figure 4)

      Figure 4 - Removing 2 screws from the top edge of the keyboard

    9. Lift up the top edge of the keyboard, gently move the keyboard a few millimeters towards the display and then fold it down to the touchpad.

      Figure 5 - Preparing to detach the keyboard from the mainboard

    10. If any tape secures the keyboard flat plastic connector to the connector, carefully peel it off.

    11. Caution:
      • If the keyboard connector is broken, the mainboard needs to be replaced. The cost of replacing the mainboard may exceed the value of a used VAIO.
      The mainboard’s keyboard connector is composed out of two parts: a fixed part (beige) and a bracket (brown), which holds the keyboard's flat cable in place. Carefully unlock the bracket from the connector by pushing gently at it's corners as shown in figure 6.

      Figure 6 - Detaching the
      flat cable

      The flat cable should then be free and will slip out of the connector without effort.

    12. To install the new keyboard, reverse the procedure while taking note of the following:
      • To avoid unnecessary work, test if the keyboard's flat cable is well connected before continuing with the reassembly. To do so, connect the AC-Adapter to the VAIO, press first the power button and then F2 as soon as the VAIO logo is displayed to enter the BIOS. If that works, switch the VAIO off again, detach the AC-Adapter and proceed with the reassembly.