Sony Support

Article ID : 00342219 / Last Modified : 19/11/2024Print

Headphone EW promotion - correct SN pictures

    We need a picture of the model and serial number of your product, preferably the full sticker on the box is used for this. Alternatively, you can find those details on the Sony product itself. If you are unable to show the model name and serial number in one photo, please upload two different photos as we need both items to validate your request.
     

    Below you can find some examples of valid pictures:

    1. Model WH-1000XM4
    2. Model WH-1000XM5 / YY2954
    3. Model WF-1000XM5 / YY2963
    4. Model WF-LS900N / YY2950 / LinkBuds S
    5. Model WH-ULT900N / YY2981
    6. Model WF-L910 / YY2964 / LinkBuds Open
    7. Model WF-LS910N / YY2975 / LinkBuds Fit

    1. Model WH-1000XM4:

     

     + 

     

    2. Model WH-1000XM5 / YY2954:

     + 

     

    3. Model WF-1000XM5 / YY2963:



     

    4. Model WF-LS900N / YY2950 / LinkBuds S:

     

    5. Model WH-ULT900N / YY2981

     

      + 

     

    6. Model WF-L910 / YY2964 / LinkBuds Open

     

    7. Model WF-LS910N / YY2975 / LinkBuds Fit