Apple CarPlay or Android Auto connection drops
IMPORTANT: This article applies only to specific products and/or operating systems. Check Applicable Products and Categories for details.
Depending on where you are driving, the Apple CarPlay or Android Auto connection may be interrupted due to Wi-Fi signal interference.
If it doesn't reconnect automatically, please refer to the Cannot connect Apple CarPlay or Android Auto to the car stereo article.
Register your product
Get access to all information, keep your product up to date and enjoy great deals
Sony Community
Visit our Community and share your experiences and solutions with other Sony customers
Contact support
Contact your Sony Support team
Repair, Warranty & Spare Parts
Book, track or maybe even avoid a repair
Support by Sony (Mobile App)
Never miss an update again! Find information and receive instant notifications about your product
