Article ID : 00200239 / Last Modified : 05/10/2021

Cannot connect the Apple CarPlay app to my car stereo

    It is possible that your restriction settings do not allow the device to connect with Apple CarPlay.
    Check the following setting to disable restrictions:

    1. Tap Settings.
    2. Tap General.
    3. Set Restrictions.
    4. Tap CarPlay.
    5. Set Disable Restrictions to ON.
    6. The icon on the right turns green.