Article ID : 00257438 / Last Modified : 26/02/2021

BBC red Button behaviour on newer models

    IMPORTANT: This article applies only to specific products and/or operating systems. Check Applicable Products and Categories for details.

    The old Teletext has phased out as agreed by Sony and the broadcaster. There is no workaround to achieve the same functionality as before. However, RED BUTTON PLUS is a similar and better way to access the same contents from the classic “red button”. You still get Weather/News/Lotto when red button plus is activated. Red button plus works when the TV is connected to the internet and the red button is pressed on BBC services.

    TV model lineups from 2018 and 2019 

    • TVs connected to the network (Internet):
      • RED key: IP based red button is launched. 
      • Teletext key: TXT [MHEG] is not supported.
    • TVs NOT connected to the network (No Internet):
      • RED key: TXT [MHEG] is launched. 
      • Teletext key: TXT [MHEG] is launched. 

    TV model lineups from 2020 and onwards 

    • TVs connected to the network (Internet)
      • RED key: IP based red button is launched (Teletext Key does not exist).
    • TVs NOT connected to the network (No Internet)
      • RED key: TXT [MHEG] is not supported (Teletext Key does not exist). 
      • Unfortunately, using the IP based red button is the only solution. There is no alternative. A TV needs to be connected to the internet to get this information. 

    BBC red Button - Teletext key and Red Button key indicated on controller.

     

    Note: *2020 models KD-43XH85xx, KD-43XH9196, KD-49XH85xx, KD-49XH9196, KD-49XH9505 and KD-85XH9505 behave the same as 2019 and 2018 sets.