Article ID : 00257438 / Last Modified : 31/08/2021

Which button do I press to use the BBC Red Button Service?

    IMPORTANT: This article applies only to specific products and/or operating systems. Check Applicable Products and Categories for details.

    If you wish to continue using the service, please use the BBCs new service, also known as Red Button Enhanced connected service. You can still access Teletext-like services such as the Weather/News/Lotto when Red Button + is activated. However, the service only works if your TV or set-top box is connected to the internet. 

    BBC Red Button behaviour on newer TV models

    TV model lineups from 2020 and onwards

    If your TV is connected to the internet and you press: 

    • The RED key: The Red Button enhanced connected service launches (The digital Teletext feature for the BBC has been removed from 2020 models and onwards. This is due to a change in the services offered by the BBC).

    If your TV is NOT connected to the internet and you press:

    • The RED key: Teletext does not launch (The Teletext Key does not exist on remote commanders from 2020 models and onwards). 
    • For TV models from 2020 and onwards, using the Red Button enhanced connected service is the only solution. Please ensure that your TV is connected to the internet to use this service. 

    Note: *2020 models KD-43XH85xx, KD-43XH9196, KD-49XH85xx, KD-49XH9196, KD-49XH9505 and KD-85XH9505 behave the same as 2018 and 2019 models.  
     

    TV model lineups from 2018 and 2019 

    If your TV is connected to the internet and you press:

    • The RED key: the Red Button service launches. 
    • The Teletext key: Teletext does not launch.

    If your TV is NOT connected to the Internet and you press:

    • The RED key: Digital Teletext launches. 
    • The Teletext key: Digital Teletext launches. 
       

    BBC red Button - Teletext key and Red Button key indicated on controller.

     

    Note: *2020 models KD-43XH85xx, KD-43XH9196, KD-49XH85xx, KD-49XH9196, KD-49XH9505 and KD-85XH9505 behave the same as 2019 and 2018 sets.