Article ID : 00238637 / Last Modified : 18/02/2022

No sound from the soundbar connected to the HDMI ARC port of the TV when the Control for HDMI function is off

    IMPORTANT: This article applies only to specific products and/or operating systems. Check Applicable Products and Categories for details.

    If your Soundbar's Control for HDMI function is off, sound may not be output depending on your TV model. To turn on the Control for HDMI function, follow the steps below:

    HT-S400/SC40/SD40

    HT-X8500

    HT-S350/SD35

    HT-G700

    HT-S20R/40R

    Note: If you want to output audio with Control for HDMI turned off, connect the TV and Sound Bar with both an HDMI cable and an optical digital cable.
    Connecting Diagram

    • 1. HDMI cable
    • 2. Optical digital cable
    • 3. HDMI IN jack on the TV
    • 4. Optical Digital Out jack on the TV
    • 5. HDMI OUT jack on the Sound Bar
    • 6. TV IN (OPTICAL) jack on the Sound Bar

    For details, refer to Connecting with a TV section in the Startup Guide of your Sound Bar.