Article ID : 00230271 / Last Modified : 16/07/2019

Sound skips or cuts out from the Wireless Glass sound speaker(LSPX-S2)

    Depending on the usage conditions, the sound may skip or cut out on your LSPX-S2 speaker. Follow the steps below to resolve the issue:

    • Use the speaker as far away as possible from these areas:
      • Places where a wireless LAN access point are set up.
      • Nearby microwaves in use, TVs, radios, tuners, and other such devices.
         
    • Move the connected Bluetooth® device closer to the speaker.
      • Issues may occur if there are walls, people, metal, or other objects that interrupt the Bluetooth communication between the speaker and your mobile devices.
         
    • Issues also happen if you're using apps or accessing the settings of your mobile devices. Stop the Bluetooth playback when performing these operations.
       
    • If connected to a mobile device, restart this device before reconnecting to the speaker through the Bluetooth function.
       
    • If you're using the Speaker Add function, bring the two speakers near each other.
       
    • Using the Music Center app to set the Bluetooth codec to SBC may also resolve the issue.
      • It may also be possible to configure the codec for Bluetooth connection on your Walkman® player or Xperia™ devices.
      • Check your mobile device manual for more information.
         
    • The DLNA®-compatible server is overloaded. Exit all applications that are currently running.