Sony Support

Article ID : 00268437 / Last Modified : 06/07/2023Print

The storage capacity of my Android TV is less than what's listed in the specifications

    IMPORTANT: This article applies only to specific products and/or operating systems. Check Applicable Products and Categories for details.

    Your TV's on-board storage consists of two parts: Internal storage and User-Accessible Storage. 

    • Internal storage
      • Also known as system memory
      • Stores the operating system and system files
      • Not accessible to users
    • User accessible storage
      • Storage for apps and user data

    When you check the available storage on your Android TV, it only shows the available User-Accessible Storage and not the total on-board storage. Therefore, the available storage value is different from the total on-board storage specified on the product page or in the specifications.

    Note: If the storage capacity of your TV is insufficient, you can move downloaded apps to an optional USB storage device to free up space.