Article ID : 00136208 / Last Modified : 23/04/2024Print

The video contents of a USB storage device are not displayed in the Video or Media player application for Sony's Android TV™/Google TV™.

    IMPORTANT: This article applies only to specific products and/or operating systems. Check Applicable Products and Categories for details.

    This occurs when you connect a USB storage device containing videos to your TV (when the Video or Media Player application for Sony's Android TV/Google TV is being used). Depending on the TV model, the following messages may appear:

    • "No items".
    • "Videos stored on your USB mass storage will appear here".

    It may take some time for the contents to appear. The loading time depends on the TV model or the amount of content in the USB storage device. For example, if 10 to 1,000 files are saved, the files will take up to two minutes to load.

    Note:  Depending on the model, the screen may be updated repeatedly until all the content has loaded.