My car stereo doesn't recognise files from a connected USB device
IMPORTANT: This article applies only to specific products and/or operating systems. Check Applicable Products and Categories for details.
This issue may occur if your USB device exceeds the maximum capacity of folders or files that your car stereo can recognise.
Check the table below to determine the maximum number of folders and files your car stereo can support.
| USB Port | No. of folders | Files per folder | Total no. of files |
| USB1 | No Limit | 256 | 20,000 |
| USB2 | 255 | 256 | 65,280 |
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