How to use the wireless headphones touch sensor control

Your wireless headphones have a touch sensor control located on the right part of your headphones.
You can tap or swipe to listen to surrounding sounds, control music playback, and make phone calls without using the buttons.

Listening to Ambient Sound (Quick Attention Mode)

This function makes it more comfortable and convenient for you to hear ambient sound (such as aeroplane announcements or make conversations when you shop), without the need to remove your headphones or lower the volume of the music you're playing, phone calls, and ringtones. To activate this function, cover the entire touch sensor control panel with your hand.

You can also check the detailed instructions in the following video. (The video uses WH-1000XM3 as an example.)

Tutorial: Learn how to turn captions on or off when watching Internet videos from YouTube

• This function is only active while you touch the panel.
• If you want to end it, remove your hand from the touch sensor control panel.
• The touch sensor control panel may not work if it's not completely covered, or if your hand isn't in contact with it.

  

Audio Control (Music Playback Operation)

This function allows you to operate your wireless headphones during music playback when you connect a Bluetooth® device that supports Audio Video Remote Control Profile (AVRCP).

You can check the detailed instructions in the following video. (The video uses WH-1000XM3 as an example.)

Tutorial: Learn how to turn captions on or off when watching Internet videos from YouTube

The available functions may vary depending on your Bluetooth device. Check the manual supplied with your device for more information.

• Double tap to play or pause.
• Swipe forward for next track.
• Swipe backward for previous track.
• Swipe forward and hold to fast-forward.
  • Release at your desired playback point.
  • It takes a while until fast-forwarding starts.
• Swipe backwards and hold to fast-reverse.
  • Release at your desired playback point.
  • It takes a while until fast-reversing starts.
• Swipe up repeatedly to increase the volume
• Swipe down repeatedly to decrease the volume

Phone Call Functions

You can also control your phone calls using the touch sensor control panel if your mobile phone supports Hands-free Profile (HFP) or Headset Profile (HSP). Watch this tutorial or double tap the centre of the touch sensor control panel to perform the following operations:

• Cancel an outgoing call
• Receive an incoming call
• Finish an ongoing call

The available functions may vary depending on your mobile phone. Check the manual supplied with your mobile phone for more information.