Article ID : 00188593 / Last Modified : 09/11/2017

When the DSEE-HX function is ON, the image freezes.

    Why does the picture freeze or lag when Audio Enhancement (DSEE-HX) is set to ON?

    Some DVDs are made with a combination of DTS 2.0ch and 48 kHz. The Blu-ray Disc Player Audio Enhancement feature is not compatible with this combination.

    To resolve this issue turn the Blu-ray Disc player Audio Enhancement feature DSEE-HX setting to OFF.

    How to set the DSEE-HX function to OFF:

    1. Turn ON the Blu-ray Disc player.
    2. Select Setup.
    3. Select Audio Setting.
    4. Turn the DSEE-HX setting to OFF.

      For details about DSEE-HX, see the link below:
      Understanding digital audio – an A-Z guide