Article ID : 00174242 / Last Modified : 27/07/2017

I cannot play Spotify with the MUSIC SERVICE button

I cannot operate the Spotify app from the MUSIC SERVICE button.

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IMPORTANT: To use the MUSIC SERVICE button on your audio device remote control, a Spotify PREMIUM account is required.

Follow these steps to link your Spotify account to your audio device:

  1. Connect the mobile device and the audio device to the same Wi-Fi network. 
  2. Install the Spotify app to the mobile device.
  3. Start the Spotify app and log in to the Spotify Premium account.
  4. Select and start playing music on the Spotify app.
  5. Select the Connect icon on the Spotify app and select the system as the audio output device. The music is played on the system.