Article ID : 00122384 / Last Modified : 26/07/2017

Spotify sometimes cannot be played in a Multi-room group

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IMPORTANT: If the speaker supports Music Center (SongPal) , the name can be changed. Check the website below for more on compatible devices.
http://vssupport.sony.net/en_ww/device.html

If you want to play music from Spotify in a Music Center (SongPal) as Wireless Multi-room, Wireless Surround and Wireless Stereo functions (Network connection), all of the devices connected to the group must be set to the network standby function.

  • If using the SRS-X77/X88/X99 models:
    Turn on the Bluetooth/Network Standby function.
  • If using the HT-NT3/ST9/XT3, STR-DN860/DN1060 models:
    Set Remote Start to ON.