Article ID : 00154154 / Last Modified : 01/08/2016

An error: "Feature not available. Please try again later" is displayed, and my USB HDD cannot be registered

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The USB HDD is formatted in a way that the TV cannot recognise. Use a computer to perform the following operations, and change the HDD to a format that your TV can recognise.

IMPORTANT: Be careful not to initialise the HDD of your computer by mistake.
  1. Remove all partitions.
  2. Create one partition.
  3. Format the partition to NTFS.

For the specific operating procedures, contact the manufacturer of your HDD or computer.