Article ID : 00124986 / Last Modified : 16/04/2018

Sound output from headphones is strange or similar to surround sound.

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If you think the sound output from your headphones is strange or distorted, the type of headphone plug might be the reason.

In the pictures below you can see there is a difference between a 3-pole and a 4-pole mini plug.

  • Do use a 3-pole stereo mini plug in the AUDIO OUT terminal.
  • Don't use a 4-pole stereo mini plug as they are not supported.

Example of a 3-pole stereo mini plug     : Example of a 4-pole stereo mini plug