The LED on the WF-C710N charging case continuously blinks orange
The LED on the WF-C710N charging case should turn off when you disconnect the AC adapter/USB Type-C® cable from the outlet during charging.
If either of the following occurs instead, perform the troubleshooting steps provided in the next section:
- The charging case LED keeps flashing orange every 0.5 seconds
- The earbuds connect to the smartphone via Bluetooth while in the charging case
Perform these steps
First, charge the headphones again using the supplied USB Type-C® cable.
If either of the following occurs instead, perform the troubleshooting steps provided below:
- The indicator lights up orange, and charging starts.
To finish charging:- Disconnect the USB Type-C cable from the charging case.
- Disconnect the cable from the USB AC adaptor or computer.
- The indicator continues to flash orange.
- Perform a reset and then check if the issue is resolved.
- Initialise the earbuds to restore factory settings.
- If the issue persists after a reset and initialisation, a repair may be necessary.