Article ID : SX667803 / Last Modified : 21/01/2026Print

How do I reset my Xperia using the Settings menu? (Android 9.0 or Higher)

    How to perform a Factory data reset from the Settings menu

    1. Find and tap Settings → System → (Advanced) → Reset options → Erase all data (factory reset) → RESET PHONE.
    2. If required, draw your screen unlock pattern or enter your screen unlock password or PIN to continue.
    3. Tap ERASE EVERYTHING.

    Warning

    • When you perform a factory data reset, you erase all personal data stored on the internal storage of your Xperia device.
    • Make sure that you always back up data stored on the internal storage that you want to keep before performing a factory data reset.
    • Photos, videos, music and documents stored on the SD card do not get erased during a factory data reset.