Article ID : 00275138 / Last Modified : 27/01/2022Print

Battery mode is unavailable or unable to turn off SRS speaker when connected to an electrical socket

    IMPORTANT: This article applies only to specific products and/or operating systems. Check Applicable Products and Categories for details.

    No Battery mode or unable to turn off the speaker when plugged in

    If you're experiencing the following with your SRS-XG500 / XP500 / XP700 wireless speaker:

    • It's connected to an electrical socket, but you're unable to turn off the speaker
    • You can't use the speaker in battery mode

    Luckily, you can quickly solve this situation by initialising the speaker

    How to initialise the SRS-XG500 / XP500 / XP700 Wireless speaker

    While the speaker is turned on, press and hold the Play button and MEGA BASS buttons for over five seconds until the speaker turns off.

    SRS-XP500-700 buttons