Article ID : 00273462 / Last Modified : 25/11/2022Print

Sound is interrupted from the subwoofer or rear speakers after reconnecting the power cord to a power strip, or turning the power strip off and on.

    IMPORTANT: This article applies only to specific products and/or operating systems. Check Applicable Products and Categories for details.

    You may experience that the subwoofer or rear speakers' sound gets interrupted when: 

    • you reconnect the power cord to a power strip, or
    • you turn the power strip off and on.

    If this occurs, follow these steps to reset the RF Channel setting:

    1. On the remote control, press the HOME button.
    2. Select Setup.
    3. Select Advanced Settings.
    4. Select Speaker Settings.
    5. Select Wireless Speaker Settings.
    6. Select Off once in the RF Channel setting and turn the setting On again.