Article ID : 00238862 / Last Modified : 03/01/2020

The battery level icon on the status bar flashes red and white alternately.

    IMPORTANT: This article applies only to specific products and/or operating systems. Check Applicable Products and Categories for details.

    When the ambient temperature exceeds the recommended range, the  (Battery status) icon will appear on the status bar and charging will be forcibly terminated. This is done as a precaution and it's not a malfunction.

    The recommended operating temperature range is 5 °C to 35 °C (41 ºF to 95 ºF). We recommend that you use the device in an environment within the recommended temperature range.

    For other charging precautions, refer to the following Help Guides.