Article ID : 00234108 / Last Modified : 29/10/2019

[360] What should I do if I'm unable to capture photos of my ears as required?

    First, try to take the photos by following the voice guidance instructions. If you're unable to successfully capture the pictures of your ears even after following the instructions, opt for MANUAL SHOOTING and ask a relative, friend or colleague to take the photos of your ears to get an accurate representation.