While I am listening to 360 Reality Audio tracks, the sound is interrupted.
When I am unable to capture photos of my ears as required, what can I do?
I feel that the effect of 360 Reality Audio is not fully demonstrated.
Can I perform the Equalizer and Surround (VPT) settings when I listen to 360 Reality Audio tracks?
Is it possible to experience 360 Reality Audio using Sony's speakers?
Is it possible to experience 360 Reality Audio using Sony's headphones?
I feel discomfort while I listen to 360 Reality Audio tracks.
What is the required operating environment of a smartphone for playing back 360 Reality Audio tracks?
I am unable to perform Optimize apps (personalisation).
I am not sure whether optimization of Optimize apps (personalisation) was performed successfully.
Can I use the headphones to listen to 360 Reality Audio tracks from Amazon Music HD?
Can I listen to the 360 Reality Audio tracks from Amazon Music HD by optimizing the 360 Reality Audio experience (personalisation) using Sony's headphones?
Register your product
Get access to all information, keep your product up to date and enjoy great deals
Visit our Community and share your experiences and solutions with other Sony customers
Contact your Sony Support team
Repair, Warranty & Spare Parts
Book, track or maybe even avoid a repair
Support by Sony (Mobile App)
Never miss an update again! Find information and receive instant notifications about your product
Our site is not optimized for your current browser. We recommend downloading and installing the latest version of one of the following browsers:
Our site is not optimized for your current browser. A newer version of your browser may be available
Download the latest version