Article ID : 00191168 / Last Modified : 20/12/2017

Wireless Speaker Doesn't Respond to Voice Commands

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Follow these steps if the wireless speaker isn't responding to any voice commands.

  • Depending on the location of your wireless speaker, the ambient conditions may prevent the speaker from detecting the voice command. Avoid placing the speaker in a noisy place or a place that is exposed to strong winds or echoes (sound reflections).
  • Make sure that the built-in microphones aren't blocked.
  • Instead of giving the voice command, try performing the equivalent touch-free gesture.
  • You may have given the voice command too quickly for your wireless speaker to detect. Try talking to the speaker a little more slowly.
  • The built-in microphones of your wireless speaker may be disabled. Press the (microphone off) button.