Article ID : 00191168 / Last Modified : 20/12/2017Print

Wireless Speaker Doesn't Respond to Voice Commands

    Follow these steps if the wireless speaker isn't responding to any voice commands.

    • Depending on the location of your wireless speaker, the ambient conditions may prevent the speaker from detecting the voice command. Avoid placing the speaker in a noisy place or a place that is exposed to strong winds or echoes (sound reflections).
    • Make sure that the built-in microphones aren't blocked.
    • Instead of giving the voice command, try performing the equivalent touch-free gesture.
    • You may have given the voice command too quickly for your wireless speaker to detect. Try talking to the speaker a little more slowly.
    • The built-in microphones of your wireless speaker may be disabled. Press the (microphone off) button.