Sony Support

Article ID : 00189831 / Last Modified : 28/11/2019Print

Car Audio starts to cut out after Bluetooth connection

    If the sound cutting out continues for about 1 minute after turning on Car Audio and completing Bluetooth connection, it will improve if you restart the pairing.

    IMPORTANT: If model-specific information is required to complete any of the steps in this solution, refer to the operating instructions supplied with the product.

    How to delete Bluetooth device pairing information:

    1. From the Car Audio unit’s MENU select BLUETOOTH or SET BT
    2. Select BT INITIAL or SET BT INIT 
    3. Select YES and press ENTER

    How to pair to a Bluetooth Car Audio：

    1. From the unit’s MENU select BLUETOOTH
    2. Select SET PAIRING
    3. Select SET DEVICE 1 or SET DEVICE 2 to pairing
      NOTE: [SET DEVICE 1] or [SET DEVICE 2] will changed to the paired device name after pairing is complete.

    Perform pairing on your Bluetooth device:

    1. Select (your Car Audio unit name) shown in the display of the Bluetooth device.
    2. If passkey input is required on the Bluetooth device, input [0000]
    3. Select this unit on the Bluetooth device to establish the Bluetooth connection.