Article ID : 00156509 / Last Modified : 23/08/2016

I cannot operate the projector with my mobile device

Applicable Products and Categories of This Article

If you are unable to operate the projector and experience symptoms like the below, please try the following options.

For example:

  • I can move the volume slider on the dedicated app for mobile devices, but the projector's volume does not change
  • A message saying “Confirm that Bluetooth is turned on, and close to Projector.” appears on the dedicated app for mobile devices

Please try the following:

  • Mobile device:
    • Try bringing the device closer to the projector
    • Try disabling and enabling again the Bluetooth function of the device
    • Erase the Bluetooth device pairing information of the mobile device, then try again
  • Projector:
    • Try restarting the projector
    • When two or more devices are used to operate LSPX-P1, wait for one person to finish his/her operation, then try again
  • Other options:
    • The access from the smartphone may be denied (access permission/prohibition can be set with the dedicated application for mobile devices). Install the dedicated application for mobile devices on a different device, then check/edit the registered device list. If a different device is not available, you can erase all registered device information by pressing and holding the RESET button near the DC IN 19.5V jack on the rear of LSPX-P1 for more than three seconds