Article ID : 00155002 / Last Modified : 10/08/2016

I am unable to increase the volume of the portable speaker and the maximum volume stays low.

Applicable Products and Categories of This Article

The sound may be low even at the highest setting due to the following reasons:

  • The remaining battery level of the portable speaker is low. To resolve the issue, turn off the speaker and charge the battery.

    NOTE: The charge indicator of the speaker flashes slowly in orange if the battery level of the speaker is low.

  • A device is connected to the AUDIO IN terminal of the speaker. To resolve the issue, turn up the volume of the connected device