Article ID : 00126348 / Last Modified : 04/10/2017

Why is my TV not responding to certain remote control buttons after doing a reboot?

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Sony's Android TV will not respond to certain remote control buttons for 1-2 minutes after doing a reboot.

Please wait a couple of minutes before trying one of the buttons again.

NOTE: The affected buttons are listed below.

Remote control buttons:

  • EPG (GUIDE)
  • DISCOVER
  • NETFLIX
  • ACTION MENU
  • 3D
  • TV
  • PS button on controller
  • SCREEN
  • SYNC MENU
  • INPUT  
  • HELP
  • TITLE LIST
  • Wide Mode 

Buttons on the TV:

  • TV (Front panel key)
  • Input button on switch unit