Sony Support

Article ID : 00125477 / Last Modified : 03/04/2023Print

Why is Location information necessary for Sony's Android TV?

    Services offered by Google (as well as some third-party applications) use location information to optimise their services for each country. Depending on the application, if you do not enable a Location, the app may not work properly.

    If disabling the Location setting causes issues, follow the steps below to turn on Location:

    1. Set the Location status to On or Use Wi-Fi to estimate location.
      1. Press the HOME button on the remote control.
      2. Select Location in the Personal category.
      3. Select Location status and set to On or Use Wi-Fi to estimate location.
    2. Set Location in Restricted Profile to True.
      * This step is only necessary if you are using a Restricted Profile.
      1. Press the HOME button on the remote control.
      2. Select Security & restrictions in the Personal category.
      3. Select Restricted Profile.
      4. Select Settings.
      5. Select Allowed apps.
      6. Select Settings.
      7. Select Location and set to True.

    For further information, visit the Android TV Help page, then search Android TV location

    NOTE: The TV does not have a GPS module, but location information can be estimated from Wi-Fi or network information.