Article ID : 00123811 / Last Modified : 14/07/2015

I can't connect to my smartphone with Bluetooth when charging the device.

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When the device is connected to a computer and being charged, operations of the device are restricted and the Bluetooth function cannot be used.

If you need to have a Bluetooth connection while charging the device, please use a generic USB-AC adapter.

NOTE: Even if you use a generic USB-AC adapter, you cannot start training while charging the sport device.