Article ID : 00105194 / Last Modified : 12/01/2015

What can I do if I am unable to connect my Galaxy Note II smartphone to the unit using the MirrorLink feature?

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Even though the Samsung Galaxy Note II smartphone is compatible with the AV Center and the MirrorLink feature, according to your telephone service provider, there may be compatibility issues with this specific smartphone model. As such, in some cases you won't be able to connect to the unit.

For more details, please refer to our Compatibility Information Web page or contact the support department of your smartphone retailer.