Article ID : 00081945 / Last Modified : 26/02/2013

Why TV SideView app cannot control my BD player?

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TV SideView app cannot control the BD Player and "Network connection error" appears when the button is pressed.


Please try the followings:

  1. Check your network connections. Ensure that your remote device and Blu-ray Disc Player are on the same local network.
  2. Restart (turn off then on) your remote device Wi-Fi connection.
  3. If your remote device is using a proxy, try turning the proxy setting off. Some remote devices cannot connect properly to the player when using a proxy.