Article ID : 00154678 / Last Modified : 11/08/2016

An X or CLEANING CASSETTE message flashes in the LCD or viewfinder.

Applicable Products and Categories of This Article

This is an indication that the video heads of the camcorder may be dirty or contaminated. To attempt resolving this issue, use a dry head-cleaning cassette to clean the video heads.

NOTE: Even after cleaning, if you use a dirty cassette tape, the same symptoms may occur.

If the issue is not resolved after cleaning the video heads, then service may be required.