Article ID : 00168092 / Last Modified : 05/01/2017

How do I install firmware updates for my player?

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The way you install a firmware update depends on the capabilities of your player, and in some cases, personal preference. The options available will be listed in the installation instructions for the firmware update.

Here are the different options for performing a firmware update:

  1. Install the firmware update directly to a player via an Internet connection (recommended method):
    • If your player is connected to the Internet, select the Network Update option from the Setup menu to check for and install any available firmware updates.

      NOTE: If you are not sure how to perform a network update, refer to the instruction manual for your player. If the network update does not succeed, refer to the FAQ below:
      The firmware network update failed.
  2. Download and create a firmware update disc using a computer and a CD/DVD burner:
    • If your computer is equipped with a DVD burner and compatible burning software, you can download an available firmware update and then burn your own firmware update disc following the instructions provided with it.
    • After downloading the firmware (ZIP file), extract it and copy all of the extracted files to a CD or DVD.

  3. Download and transfer the update file to a USB Storage Device (for 2013 and newer models only):
    • If you have a computer equipped with a USB port, you can download an available firmware update and then following the instructions provided with it, transfer the files onto your USB storage device and perform the update.
    • After downloading the firmware (ZIP file), extract it and copy all of the extracted files to the root directory of a USB flash drive.
      NOTE:The root directory is the top-most directory in the hierarchy file system of a drive.

NOTES: 

  • To verify whether the information in this solution is applicable to your model, check the specifications on the operating instruction supplied with the product.