Please note: Product reviews may include product variations. Some product variations, services and/or features mentioned within Product Reviews may not be available in all countries.
1,567 Customer Reviews
Average
80 cm (32") 12/05/2026 by tedandkath (United Kingdom) Verified Purchaser Verified
Slow response to remote control. OK but wouldn't buy another.
Average
Fair
Average
Fair
Poor sound reproduction
80 cm (32") 05/05/2026 by Notyourbest (United Kingdom) Verified Purchaser Verified
I bought this product about 10 days ago and whilst I am very happy with the picture I am extremely disappointed with the sound reproduction it is very muffled and we are constantly having to turn it up to hear what he's been said this is a very very very bad sign for this kind of product can you please sort this out out or give me some advice as to how this can be improved because at the moment it is simply unacceptable
Good
Poor
Good
Fair
Decent tv for the price
80 cm (32") 03/05/2026 by Dorsetgrump (United Kingdom) Verified Purchaser Verified
Decent tv for the price. Bit slow to come on, picture not as crisp as I’d like but ok. Easy to assemble and fairly easy to set up.
Average
Average
Good
Good
good product but
80 cm (32") 02/05/2026 by loryman (United Kingdom) Verified Purchaser Verified
it is a good product but the controls are difficult to use at times and the instruction manual is difficult to understand or read.
Excellent
Excellent
Good
Excellent
Sony 32”
80 cm (32") 29/04/2026 by CVTuykom (United Kingdom) Verified Purchaser Verified
Bought this at JL. 32” tv. Happy with the sound and picture quality but one major issue is we can’t get Freeview!!! Took it back to JL they tested it and said it was working for them? My husband is not happy as he would like to have been able to see the free ire channels. We have Sky in our home so not sure if this has anything to do with it?!! So not totally happy that we can’t get Freeview. Would love to understand why this is.
Excellent
Excellent
Excellent
Good
Tv
80 cm (32") 27/04/2026 by MauroMM (Italy) Verified Purchaser Verified
Tv Bravia : ottimo prodotto in rapporto qualità e prezzo, colori nitidi e reali.
Excellent
Excellent
Good
Average
Translation currently unavailable, please try again
lovely clear picture
80 cm (32") 26/04/2026 by liz17 (United Kingdom) Verified Purchaser Verified
only had tv a couple of days but am pleased with it so far
Good
Good
Excellent
Baffled OAP.
W800 Series 26/04/2026 by Gerbil (United Kingdom)
I bought this a while ago but haven't yet fathomed how to work it. I managed to get Utube the other day more by good luck than expertise.
Taken from argos.co.uk
Good picture
80 cm (32") 21/04/2026 by petal394 (United Kingdom) Verified Purchaser Verified
Great picture quality - shame about the sound which has an irritating habit of cutting out when watching a program. Constantly having to retune the set. This is my first "smart" tv - thinking of go back to my old analouge set as more reliable!
Hi,
Thank you for your feedback.
We're happy to hear that you're enjoying the picture quality of your KD-32W800. Yet, we're sorry to learn that you're facing difficulties with your TV.
Regarding the sound issue, please try the steps at this link and test again: https://cutt.ly/ntJXHop8
Additionally, you can check the following article to improve the TV reception signal strength: https://cutt.ly/itJNxaFM
If the issue remains, please make sure to follow the steps below:
1. Unplug the TV from the mains and leave it for 1 minute, and then plug it back.
2. Disconnect all externals (e.g., Sky box, Ariel cable, HDMI cables, USB, etc.).
3. Make sure the software is updated using this link: https://cutt.ly/ZtJXJlAC
4. Remove the cached data: Press HOME, then select [Settings] → [Storage and Reset] → [Internal storage] → [cached data] → then select [Yes].
5. Perform a factory data reset: https://cutt.ly/UtJBLvPS
Furthermore, if you need any further assistance, please do not hesitate to contact us using the details here: https://cutt.ly/heoRCkdW (Please copy and paste the links into your browser).
Ismail @Sony Support UK
Ottimo
80 cm (32") 21/04/2026 by Ayas (Italy) Verified Purchaser Verified
Ottimo. Acquistato 15 giorni fa. Volevo bluetooth per collegare auricolari
Excellent
Excellent
Excellent
Good
Translation currently unavailable, please try again
So far not so good.
80 cm (32") 21/04/2026 by JRG45 (United Kingdom) Verified Purchaser Verified
I bought this set 17 days ago and it has been impossible to keep the digital freeview channels installed. This is very frustrating but when it is working I am very happy with the sound and picture quality. The remote has tiny buttons which we don't find user friendly, but above all unstable software is the main problem. We may request a replacement to prove that this is a faulty set.
Hi,
Thank you for your feedback.
We're sorry to hear that you're experiencing channels issues with your KD-32W800. This is not the norm, as
we always strive to deliver the best quality possible.
If you still have the TV, try the steps below and test again:
1. Disconnect all externals (e.g., Sky box, Ariel cable, HDMI cables or USB, etc.).
2. Unplug the TV from the mains and leave it for 1 minute and then plug it back.
3. Make sure the software is updated using this link: https://cutt.ly/ZtJXJlAC
4. Remove the cached data: Press HOME, then select [Settings] → [Storage and Reset] → [Internal storage] → [cached data] → then select [Yes].
5. Perform a factory data reset: https://cutt.ly/UtJBLvPS
Additionally, you can check the following article to improve the TV reception signal strength: https://cutt.ly/itJNxaFM
Furthermore, we appreciate your feedback regarding the remote buttons. Hearing from our customers helps us
continuously improve our products to align with your preferences. Rest assured that we've raised it to the concerned team for future consideration.
Moreover, if you need any further assistance, please do not hesitate to contact us using the details here: https://cutt.ly/heoRCkdW
(Please copy and paste the links into your browser).
Ismail @Sony Support UK
A 32 inch TV from a excellent brand
80 cm (32") 19/04/2026 by Valrob (United Kingdom) Verified Purchaser Verified
A great Tv for the price .The picture quality is excellent and the remote easy to use .
Excellent
Excellent
Excellent
Excellent
Pitcher brilliant
W800 Series 19/04/2026 by CJB (United Kingdom)
Only had the to for 3 weeks took a little bit to set up luckily I have grandkids I really like the picture much better than the old one.
Taken from argos.co.uk
Great TV
W800 Series 18/04/2026 by Dan (United Kingdom)
Excellent picture, good value. 10/10
Taken from argos.co.uk
Great value
80 cm (32") 17/04/2026 by Raybs (United Kingdom) Verified Purchaser Verified
Well made and great value for your money. Works well. But maybe time to update menu and operating system.
Good
Good
Good
Excellent
Perfect for my bedroom
W800 Series 15/04/2026 by MetMan (United Kingdom)
Perfect for my bedroom. I like the slightly different emphasis of an Android TV which suits my viewing habits better. The only downside is that the interface response is a bit laggy but I've got used to that. Good picture and great sound.
Taken from argos.co.uk
New TV
80 cm (32") 14/04/2026 by Art 37 (United Kingdom) Verified Purchaser Verified
Perfect for our needs - excellent clear picture.Easy to install- very pleased overall
Hi,
Thank you for your feedback.
We are happy to hear that you are enjoying your KD-32W800, and happy with the quality we always aim to deliver! We hope you continue to enjoy it for years to come!
Furthermore, if you need any assistance, please do not hesitate to contact us using the details here: https://cutt.ly/heoRCkdW (Please copy and paste the links in your browser).
Ismail @Sony Support UK
Sony Android TV
W800 Series 14/04/2026 by Maxi2008 (United Kingdom)
Excellent tv I have two rooms with same tv
Taken from argos.co.uk
Sony altijd Sony
80 cm (32") 12/04/2026 by Wentligthart (Netherlands) Verified Purchaser Verified
de geweldige tv het was wel een beetje ingewikkeld om alles voor elkaar te krijgen maar ik zit eenmaal doorheb Dat is een prima altijd gek geweest op Sony top kwaliteit
Translation currently unavailable, please try again
Perfect for me
80 cm (32") 10/04/2026 by Wise old bird (United Kingdom) Verified Purchaser Verified
A good TV not taking up the whole room. Good sound quality and picture and perfect for me!
Excellent
Excellent
Excellent
Excellent
Bon produit dans l'ensemble.
80 cm (32") 10/04/2026 by Julien10 (France) Verified Purchaser Verified
J'ai acheté ce produit le 28/03/2026, et j'en suis content.
Good
Good
Good
Good
Translation currently unavailable, please try again
Great tv
80 cm (32") 08/04/2026 by Suzie sue (United Kingdom) Verified Purchaser Verified
I have 3 of these tv bedrooms and concervatory bought the 32 inch and pefect
Bravo Bravia
80 cm (32") 06/04/2026 by Helsbels (United Kingdom) Verified Purchaser Verified
I bought this TV and it surpassed my expectations.
Excellent
Excellent
Excellent
Good
Buyer beware...
80 cm (32") 06/04/2026 by Alsie (United Kingdom) Verified Purchaser Verified
This TV is okay, but I am disappointed Apple TV app is not available. Okay as a second TV, but avoid as a main TV. Having said above, quality of picture excellent as is sound. But my concern is it will become outdated too quickly. Can you not update operating system, Sony?
Excellent
Excellent
Good
Good
Hi,
Thank you for your feedback.
We're happy to hear that you're enjoying your KD-32W800, and happy with the picture and sound quality we always aim to deliver! Yet, we are sorry to hear that you're not satisfied with the lack of Apple TV app support.
You can learn more about all the compatible models with the Apple TV app at this link: https://cutt.ly/5tDSzFue
Alternatively, you can cast the app to your TV by following the steps here: https://cutt.ly/mtDSc08a
Furthermore, if you need any further assistance, please do not hesitate to contact us using the details here: https://cutt.ly/heoRCkdW (Please copy and paste the links into your browser).
Menna @Sony Support UK
DECEVANT POUR MARQUE SONY
80 cm (32") 05/04/2026 by DLEG (France) Verified Purchaser Verified
Deçue par l'image trop flashie. Peu de nuances. prix trop élevé/ qualité
Translation currently unavailable, please try again
Bonjour,
Merci pour votre commentaire.
Nous sommes désolés que la qualité d'image de votre téléviseur KD-32W800 ne corresponde pas entièrement à vos attentes.
Pour ajuster facilement l'image selon vos préférences, vous pouvez utiliser un style d'image prédéfini: https://cutt.ly/GtDHcKcz
Vous pouvez également explorer d'autres paramètres d'image pour affiner la qualité: https://cutt.ly/FtDHcNzN
Si vous avez besoin d'aide supplémentaire ou de conseils personnalisés, n'hésitez pas à nous contacter via ce formulaire: https://cutt.ly/dwMXCsJ9
(copiez-collez ces adresses dans votre navigateur).
Television
80 cm (32") 01/04/2026 by Bedroom 1 (United Kingdom) Verified Purchaser Verified
Purchased today, easy set up 32inch for bedtime viewing
Average
Average
Good
Good
Hi,
Thank you for your feedback.
We're happy to hear that you are enjoying your KD-32W800. We hope you continue to enjoy it for years to come!
If you need any assistance, do not hesitate to contact us using the details provided in the following link: https://cutt.ly/heoRCkdW (Copy and paste the link into your browser)
Nadine @Sony Support UK
Cero incidencias
80 cm (32") 01/04/2026 by mikmuri1950 (Spain) Verified Purchaser Verified
Perfecto. Cero incidencias y/o problemas. ¡Aconsejable!
Excellent
Excellent
Excellent
Excellent
Translation currently unavailable, please try again
Great features
80 cm (32") 28/03/2026 by GAH82 (United Kingdom) Verified Purchaser Verified
Very pleased with my purchase. Picture is good and sound rich. Lots of features.
Sony 32W800 great buy
80 cm (32") 26/03/2026 by MickyBB (United Kingdom) Verified Purchaser Verified
Having bought this TV a few weeks ago I am very pleased by its sound picture and ease of setup. A really good buy
Excellent
Excellent
Excellent
Excellent
Decent telly
W800 Series 24/03/2026 by Steve (United Kingdom)
Very nice small TV. Good picture quality
Taken from argos.co.uk
Great tv!
W800 Series 21/03/2026 by dyst (United Kingdom)
This is an amazing tv, google apps/shop is included, so there are so many apps to download.
Taken from argos.co.uk
Schönes Gerät
KD-32W804 20/03/2026 by Brig 96 (Germany) Verified Purchaser Verified
Ich bin sehr zufrieden .Die Einrichtung geht schnell , die Sender Sortierung könnte einfacher gehen mit etwas Geduld hat es gut geklappt. Das Bild ist schön.
Excellent
Excellent
Good
Good
Translation currently unavailable, please try again
Good recommendation
80 cm (32") 18/03/2026 by Ken 86 (United Kingdom) Verified Purchaser Verified
We were recommended this tv by very pleased with our purchase our local shop and we are
Excellent
Excellent
Excellent
Excellent
Image impeccable, Son Impeccable, Réglage aussi
80 cm (32") 17/03/2026 by Morton62 (France) Verified Purchaser Verified
Bonjour je suis enfin trop content de avoir cette tv Sony Bravia 😁🙂❤️
Excellent
Excellent
Excellent
Excellent
Translation currently unavailable, please try again
Great features
W800 Series 15/03/2026 by Paul27 (United Kingdom)
Bought this for my Teen daughter and she couldnt be happier,Great overall sound and picture quality.
Taken from argos.co.uk
Good smart TV, do NOT buy this for USB HDD feature
80 cm (32") 13/03/2026 by LiamT (United Kingdom) Verified Purchaser Verified
The good stuff - picture is good, availability of apps is good, performance of tv/apps is good. Setup guides you through nicely, the Android interface parts work well. Simple process for signing in to your favourite streaming apps etc. The bad stuff - I deducted two full stars because the USB HDD Schedule recording feature is so bad it shouldn't exist. The EPG is right there, you would be on it to set a recording up, but then you have to MANUALLY PROGRAM ALL OF THE SCHEDULE DETAILS YOU WANT TO RECORD - like a video recorder from 30 years ago. All of the information you need is in the EPG, but no, you cannot select it and pass that information through to the Scheduler, you have to remember it all. My opinion, this feature is so bad it should be withdrawn, and not mentioned in any marketing. To be clear, this is software, it is entirely in the hands of the manufacturer to provide, they can even put it in an update, but it is not there, and no plans to include it.
Excellent
Excellent
Excellent
Average
Hi,
Thank you for your feedback.
We’re happy to hear that you're enjoying the picture quality of your KD-32W800. Yet. we’re sorry to hear that you're experiencing difficulties with the recording feature. This is certainly not the experience we aim to provide, as we continuously strive to deliver the best possible quality.
We appreciate your feedback. Hearing from our customers helps us continuously improve our products to align with your preferences. Rest assured that we've raised it to the concerned team for future consideration.
If you need any further assistance, do not hesitate to contact us using the details provided in the following link: https://cutt.ly/heoRCkdW (Copy and paste the link into your browser)
Nadine @Sony Support UK
Ist in Ordnung
80 cm (32") 13/03/2026 by Steha6 (Germany) Verified Purchaser Verified
Ist in Ordnung, nur bei Sendersuchlauf wird die vorhandene Senderliste gelöscht. Das Sortieren der Sender, ist zwar sehr leicht, aber zeitaufwendig, da man immer nur einen Sender bewegen kann. Bluetooth ist etwas zu schwach und störanfällig. Hier ist noch Luft nach oben. Ansonsten viele verschiedene Anschlüsse. Das was man braucht. Leichte Bedienung. Leicht einzurichten und gute Menüführung.
Good
Average
Excellent
Good
Translation currently unavailable, please try again
Hallo,
vielen Dank, dass du dir die Zeit genommen hast, uns dein Feedback zum Sony KD-32W800 mitzuteilen.
Es freut uns sehr zu hören, dass du mit der einfachen Einrichtung, der übersichtlichen Menüführung sowie den
vielfältigen Anschlussmöglichkeiten zufrieden bist.
Gleichzeitig danken wir dir auch für deine Hinweise zum Sendersuchlauf, zur Senderverwaltung und zur Bluetooth-Verbindung.
Die Stabilität der Bluetooth-Verbindung kann durch verschiedene Faktoren beeinflusst werden.
Wir empfehlen folgende Schritte zur Optimierung:
Stell sicher, dass keine anderen Funkgeräte (wie WLAN-Router oder Mikrowellen) in direkter Linie zwischen dem TV und deinem Bluetooth-Endgerät stehen.
Stell bitte sicher, dass du die neueste Softwareversion hast: https://cutt.ly/ZtY1XWa6 (Kopiere den Link und
füge ihn in ein neues Browserfenster ein).
Gerne leiten wir dein Feedback zum Sendersuchlauf, und zur aufwendigen Sortierung der Sender an die zuständige Stelle in unserem Haus weiter, damit es gegebenenfalls berücksichtigt werden kann.
Solltest du noch Hilfe benötigen, empfehlen wir dir, uns direkt zu kontaktieren. Die Kontaktdaten findest du unter dem folgenden Link: https://cutt.ly/6exW0iJT
(Kopiere den Link und füge ihn in ein neues Browserfenster ein).
easy to watch would recommed sony to friends
80 cm (32") 13/03/2026 by Li24 (United Kingdom) Verified Purchaser Verified
good sound and clear picture easy to manage good size screen
Excellent
Excellent
Excellent
Good
Excellent
80 cm (32") 12/03/2026 by Spud the first (United Kingdom) Verified Purchaser Verified
I bought this TV about a month ago and have been very happy with it's overall performance. The picture quality and colour are both excellent.
Excellent
Excellent
Excellent
Excellent
Bon achat
80 cm (32") 11/03/2026 by Pierrot Montigny (France) Verified Purchaser Verified
TV pour la cuisine. Très simple et rapide à installer
Excellent
Excellent
Good
Good
Translation currently unavailable, please try again
Goed beeld
KD-32W804 07/03/2026 by keesHak (Netherlands) Verified Purchaser Verified
Klein, mooi en goed beeld Installatie super verlopen
Translation currently unavailable, please try again
Very Pleased
80 cm (32") 06/03/2026 by Mark100 (United Kingdom) Verified Purchaser Verified
Great picture clarity and sound quality, so much better than the samsung it replaced. Very pleased indeed!
Excellent
Excellent
Excellent
Excellent
Good picture
80 cm (32") 05/03/2026 by Rog52 (United Kingdom) Verified Purchaser Verified
Good sound and picture, easy to navigate, almost impossible to record a programme or set a timer for future viewings, which is a let down.
Hi,
Thank you for your feedback.
We’re happy to hear that you're enjoying the picture and sound quality of your KD-32W800. Yet. we’re sorry to hear that you're experiencing difficulties recording programmes on it. This is not the experience we aim to provide, as we continuously strive to deliver the best possible quality.
Although the TV doesn't have internal storage for recordings, you can still enjoy recording programmes using an external USB. You can learn more here: https://cutt.ly/itfpFB3I
We appreciate your feedback regarding setting a timer for future viewings; hearing from our customers helps us continuously improve our products to align with your preferences. Rest assured that we've raised it to the concerned team for future consideration.
If you need any further assistance, do not hesitate to contact us using the details provided in the following link: https://cutt.ly/heoRCkdW (Copy and paste the link into your browser)
Nadine @Sony Support UK
Problem with network connection
80 cm (32") 03/03/2026 by DCRA (United Kingdom)
There is a tendency for the TV to connect with a different network mast rather than the one that is closest, even after being reset. Find that I have to regularly reboot to get correct network, only to return to the distant mast when TV turned back on!
Excellent
Good
Good
Average
Hi,
Thank you for your feedback.
We're sorry to hear that you're experiencing a connection issue with your KD-32W800. This is not the experience we aim to provide, as we continuously strive to deliver the best quality possible.
Please follow the steps here and test again: https://cutt.ly/CtRGPyYx
If the issue remains, try the steps below:
1. If your TV is connected to the other network using a LAN cable, please disconnect it.
2. Try to forget the unwanted network.
3. Disconnect all externals (e.g., TV box, Ariel cable, HDMI cables, USB, etc.).
4. Unplug the TV from the mains and leave it for 1 minute, and then plug it back in.
5. Make sure the software is updated using this link: https://cutt.ly/ctRGS0RK
6. Remove the cached data: Press HOME, then select [Settings] → [Storage and Reset] → [Internal storage] → [Cached data] → then select [Yes].
7. Connect the TV to another internet source (e.g., mobile hotspot) and test again.
8. In case the issue persists, perform a factory data reset by following the steps here: https://cutt.ly/CtRGDjdM
Furthermore, if any further assistance is needed, please feel free to contact us using this link: https://cutt.ly/heoRCkdW (Copy and paste the links in your browser).
Menna @Sony Support UK
Slow to come on
80 cm (32") 01/03/2026 by Anon21 (United Kingdom) Verified Purchaser Verified
I bought this 2 weeks ago. It looks good and the picture quality is very good but the light under the set is very small and it is very slow to come on. Overall though I am satisfied with my purchase.
Good
Good
Excellent
Average
Hi,
Thank you for your feedback.
We’re happy to hear that you're enjoying the picture quality of your KD-32W800. Yet, we're sorry that the LED indicator appears smaller than expected.
We appreciate your feedback. Hearing from our customers helps us continuously improve our products to align with your preferences. Rest assured that we've raised it to the concerned team for future consideration.
Additionally, please follow the instructions outlined at this link to improve the overall TV performance: https://cutt.ly/Xtrtrdce
If the issue persists, follow the below steps:
1. Disconnect all the external devices from the TV.
2. Unplug the TV from the mains and leave it for 1 minute and then plug it back.
3. Update the software by following the steps at this link: https://cutt.ly/KrcuffSk
4. Perform factory data reset by following the steps at this link: https://cutt.ly/xrcugqLE
And you can also use the following link to help you with the initial setup afterwards: https://cutt.ly/SrcuhqKd
If you need any further assistance, do not hesitate to contact us using the details provided in the following link: https://cutt.ly/heoRCkdW (Copy and paste the link into your browser)
Nadine @Sony Support UK
New TV
80 cm (32") 01/03/2026 by StMargarets (Ireland) Verified Purchaser Verified
Very pleased with the quality and price of this TV. Very good picture.
Excellent
Excellent
Excellent
Excellent
Hope it lasts as long.
80 cm (32") 01/03/2026 by The Big TV (United Kingdom) Verified Purchaser Verified
Only time will tell. I had to buy an adapter to play my security cameras through it. It replaces 15 year old Sony 22inchthat still works. I hear Sony’s smaller TVs will be made in Europe In future with European parts.
Hi,
Thank you for your feedback.
It is wonderful to hear that your previous 22-inch Sony TV is still going strong after 15 years. We hope your new KD-32W800 proves to be just as reliable over the coming years.
If you need any assistance, do not hesitate to contact us using the details provided in the following link: https://cutt.ly/heoRCkdW (Copy and paste the link into your browser)
Nadine @Sony Support UK
Only 5 channels, no teletext.
80 cm (32") 01/03/2026 by KST2026 (United Kingdom) Verified Purchaser Verified
Great screen, clear image and good sound however it takes a long time to sign in and only BBC channels available. Have connected to WiFi but not able to view any more channels.
Good
Excellent
Good
Fair
Hi,
Thank you for your feedback.
We're happy to hear that you're enjoying your KD-32W800, and happy with the picture and sound quality we always aim to deliver. Yet, we're sorry to learn that you're facing difficulties getting different channels on your TV.
Please try the steps here and test again: https://cutt.ly/NtE4M5ei
If the issue remains, try the steps below:
1. Disconnect all externals (e.g., TV box, Ariel cable, HDMI cables, USB, etc.).
2. Unplug the TV from the mains and leave it for 1 minute, and then plug it back in.
3. Make sure the software is updated using this link: https://cutt.ly/htE40Ap6
4. Remove the cached data: Press HOME, then select [Settings] → [Storage and Reset] → [Internal storage] → [Cached data] → then select [Yes].
5. In case the issue persists, perform a factory data reset by following the steps here: https://cutt.ly/9tE42dkF
Additionally, to enable Teletext on your TV, please follow the steps here: https://cutt.ly/RtE49w7I
Furthermore, if any further assistance is needed, please feel free to contact us using this link: https://cutt.ly/heoRCkdW (Copy and paste the links in your browser).
Menna @Sony Support UK
Not able to install Apple TV + app
80 cm (32") 25/02/2026 by JohnC90 (United Kingdom) Verified Purchaser Verified
Recently bought this tv, alteady the owner of a larger model but was very disappointed to find that unlike my existing model you cannot install an Apple TV + app
Excellent
Excellent
Excellent
Excellent
Hi,
Thank you for your feedback.
We're happy to hear that you're enjoying your KD-32W800. Yet, we're sorry to learn that you're facing difficulties installing the Apple TV+ app.
We appreciate your feedback regarding the Apple TV+ app. Hearing from our customers helps us continuously improve our products to align with your preferences. Rest assured that we've raised it to the concerned team for future consideration.
Alternatively, you can cast the app to your TV by following the steps here: https://cutt.ly/VtErz2VL
Furthermore, if any further assistance is needed, please feel free to contact us using this link: https://cutt.ly/heoRCkdW (Copy and paste the links in your browser).
Menna @Sony Support UK
Fantastic value for money
80 cm (32") 22/02/2026 by Renski (United Kingdom) Verified Purchaser Verified
Great smart tv for our kitchen & dining area. Love the easy screen sharing to watch YouTube for exercise videos and music. Great selection of apps too. Very easy to setup. Can control everything with my mobile too.
Excellent
Excellent
Excellent
Excellent
A bit disappointing
80 cm (32") 20/02/2026 by Unhappy98 (United Kingdom) Verified Purchaser Verified
Good picture and acceptable sound for a small TV. However, two issues: We use subtitles regularly but not all the time. If we turn subtitles off the tuner fails to update the programme information banner at the top of the screen on BBC1HD. During the following programme obsolete banner information appears repeatedly every minute or so and can only be stopped by switching to standby and back again to on. There is no menu to hide the banners. We had a replacement set and the first one had the same problem. Secondly to turn subtitles on or off means navigating a menu. Our previous Sony TV had a single button press on/off facility that was far more convenient.
Excellent
Good
Excellent
Average
Hi,
Thank you for your feedback.
We’re happy to learn that you're enjoying the picture quality of your KD-32W800. Yet, we're sorry to learn that you're facing difficulties with the programme banner; this is not the norm, as we strive to deliver the best quality possible.
Please follow the below steps to fix your issue:
1. Disconnect all the external devices from the TV.
2. Unplug the TV from the mains and leave it for 1 minute and then plug it back.
3. Update the software by following the steps at this link: https://cutt.ly/KrcuffSk
4. Perform factory data reset by following the steps at this link: https://cutt.ly/xrcugqLE
And you can also use the following link to help you with the initial setup afterwards: https://cutt.ly/SrcuhqKd
You can also turn on/off subtitles using the dedicated button on the remote control. You can learn more here: https://cutt.ly/ptQ33tmg
If you need any further assistance, do not hesitate to contact us using the details provided in the following link: https://cutt.ly/heoRCkdW (Copy and paste the link into your browser)
Nadine @Sony Support UK
Pas de chaines !
80 cm (32") 16/02/2026 by Renford (France) Verified Purchaser Verified
Tres bonne qualité d'écran mais je n'ai pas reussi à enregistrer les chaines
Excellent
Good
Good
Poor
Translation currently unavailable, please try again
Bonjour,
Merci pour votre commentaire. Nous sommes ravis d'apprendre que vous appréciez votre téléviseur KD-32W800, et en particulier la qualité d'image. Nous sommes toutefois désolés que vous rencontriez des difficultés pour enregistrer les chaînes. Nous vous conseillons de suivre les étapes indiquées dans le lien suivant pour en savoir plus sur la procédure d'enregistrement: https://cutt.ly/vtQYyMej
Si vous avez besoin d'aide supplémentaire, n'hésitez pas à nous contacter en utilisant les coordonnées ici: https://cutt.ly/8e7hg5HY (Veuillez copier et coller le lien dans votre navigateur)
Nice picture but can take some time to wake up!
80 cm (32") 13/02/2026 by Fads1954 (United Kingdom) Verified Purchaser Verified
I've had this TV for about 2 weeks now. I was happy with the set up, and all seemed to be going well. There is a few second delay between switch on and the TV actually coming on. Sound comes first followed some seconds later by the picture. The only other problem I had was accessing the catch up channels like Iplayer, ITVX, etc. In the end I had to reboot the TV to get access, but it does seem to be working now. Prime, Netflix, Disney+ were all accessed without a problem through the dedicated buttons on the remote.
Excellent
Excellent
Excellent
Good
Hi,
Thank you for your feedback.
We're happy to hear that you're enjoying your KD-32W800. Yet, we're sorry to learn that you're facing difficulties with the TV.
Regarding the slowness issue, please try the steps below and test again:
1. Disconnect all externals (e.g., TV box, Ariel cable, HDMI cables, USB, etc.).
2. Unplug the TV from the mains and leave it for 1 minute, and then plug it back in.
3. Make sure the software is updated using this link: https://cutt.ly/ntmRgo2X
4. Remove the cached data: Press HOME, then select [Settings] → [Storage and Reset] → [Internal storage] → [Cached data] → then select [Yes].
5. In case the issue persists, perform a factory data reset by following the steps here: https://cutt.ly/NtmRgv0Z
Additionally, for the apps issue, please try the steps at this link: https://cutt.ly/CtmRg5wg
Furthermore, if you need any further assistance, please do not hesitate to contact us using the details here: https://cutt.ly/heoRCkdW (Copy and paste the links in your browser).
Menna @Sony Support UK
Sony Bravia not happy
80 cm (32") 12/02/2026 by Bruno2604 (United Kingdom) Verified Purchaser Verified
I am not happy because I keep getting messages stating disk not ready for pausing recording etc. Apart from that the Bravia tv works fine.
Hi,
Thank you for your feedback.
We're sorry to hear that you're experiencing difficulties recording on your KD-32W800. This is not the experience we aim to provide, as we continuously strive to deliver the best quality possible.
Before recording, please make sure to register your USB HDD by following the steps here: https://cutt.ly/Qtmg5VnA
Then, you can follow the steps in the following link to record your programme: https://cutt.ly/gtmg6X2j
For further information about recording, you can check this link: https://cutt.ly/Dtmhqv0Z
Furthermore, if any further assistance is needed, please contact us using this link: https://cutt.ly/heoRCkdW (Copy and paste the links in your browser).
Menna @Sony Support UK
Remote not user friendly for older people.
80 cm (32") 11/02/2026 by Tommy Johnny (United Kingdom) Verified Purchaser Verified
TV brilliant. Remote control not good, Function buttons too small and too close together….too easy to touch wrong button, very frustrating. Had to purchase a replacement remote control…..far more user friendly.
Excellent
Good
Excellent
Good
Hi,
Thank you for your feedback.
We're happy to hear that you are enjoying your KD-32W800. Yet, we're sorry to learn that you're experiencing difficulties with the remote control.
We appreciate your feedback regarding the size of the buttons of the remote control. Hearing from our customers helps us continuously improve our products to align with your preferences. Rest assured that we've raised it to the concerned team for future consideration.
If you need any further assistance, do not hesitate to contact us using the details provided in the following link: https://cutt.ly/heoRCkdW (Copy and paste the link into your browser)
Nadine @Sony Support UK
Tv très bien, accès aux chaînes pénible (Google ap
80 cm (32") 11/02/2026 by YubEosaka (France) Verified Purchaser Verified
Télévision très belle, image excellente et son clair. Mais l’ergonomie du système d’exploitation Google est décevant, lenteurs, plusieurs clics avant d’arriver où on veut… et plein de chaînes étrange inaccessibles sans vpn . Je n’avais pas envie de devenir geek, mais j’ai dû.
Translation currently unavailable, please try again
Bonjour,
Merci pour votre commentaire. Nous sommes heureux d'apprendre que vous appréciez votre téléviseur, et plus particulièrement la qualité du son et de l'image. Nous sommes toutefois désolés d'apprendre que vous avez rencontré des difficultés avec votre téléviseur. Ce n'est pas l'expérience que nous souhaitons offrir. Nous vous serions reconnaissants de nous contacter via le lien suivant afin que nous puissions mieux vous aider et vous guider: https://cutt.ly/8e7hg5HY (Veuillez copier et coller le lien dans votre navigateur)
Great value for money.
80 cm (32") 11/02/2026 by Flash Gordie (United Kingdom) Verified Purchaser Verified
Happy with the product, although I have not really used it yet.
Good
Good
Average
Good
Hi,
Thank you for your feedback.
We're glad to hear that you're happy with your KD-32W800. We hope it continues to exceed your expectations when you start using it.
You can explore the TV features using the online manual guide as it's comprehensive and thorough, which helps you to adjust the settings up to your liking at this link: https://cutt.ly/ItnJfjNL
Also, you can find the setup instructions at the following link: https://cutt.ly/SrcuhqKd
If you need any assistance, do not hesitate to contact us using the details provided in the following link: https://cutt.ly/heoRCkdW (Copy and paste the link into your browser)
Nadine @Sony Support UK
Nice looking tv
80 cm (32") 09/02/2026 by Buddy1austin (United Kingdom) Verified Purchaser Verified
Still getting to know the tv, so not sure we are ready to review it
Hi,
Thank you for your feedback.
We're happy to hear that you love the design of your KD-32W800. We hope it continues to exceed your expectations when you start using it.
You can explore the TV features using the online manual guide as it's comprehensive and thorough, which helps you to adjust the settings up to your liking at this link: https://cutt.ly/ItnJfjNL
Also, you can find more about the setup process at the following link: https://cutt.ly/SrcuhqKd
Moreover, if you need any assistance, do not hesitate to contact us using the details provided in the following link: https://cutt.ly/heoRCkdW (Copy and paste the link into your browser)
Nadine @Sony Support UK
Great product - communication needs improvement.
80 cm (32") 09/02/2026 by jon32tv (United Kingdom) Verified Purchaser Verified
As expected from Sony this is a great product. There seems far more features than I can possibly need however, the picture and sound quality area outstanding and the tv is a competitive price. My only criticism is that the warranty registration is a nightmare. I have a been given promotional 5-year warranty that I am required to register with Sony. Following the steps indicated I have found no way of confirming that I do have this. I know that it is a registered with Sony but do not know if I have a 1-year or 5-year warranty. The support given by Sony in this respect is very one-way in that the replies are not personalised and do not directly address the problem. I have found this before with Sony. Great products cr** communication (sorry).
Excellent
Good
Good
Average
Hi,
Thank you for your feedback.
We're happy to hear that you're enjoying your KD-32W800, and happy with the picture and sound quality we always aim to deliver! Yet, we're sorry to learn that you're facing difficulties registering your TV for the extended warranty.
Please reach out to us directly using the following link and provide us with your case reference number, so that we can offer the needed support: https://cutt.ly/heoRCkdW (Copy and paste the link in your browser).
Menna @Sony Support UK
Very disappointed
80 cm (32") 09/02/2026 by Go Deep (United Kingdom)
Totally disappointed with this TV, it switches to the ‘Home screen’ erroneously, sound goes out of synch, screen goes blank and takes a long time to start.
Hi,
Thank you for your feedback.
We're sorry to hear that the KD-32W800 didn't meet your expectations. This is not the experience we aim to provide, as we continuously strive to deliver the best quality possible.
You can change the screen that is displayed when the TV is turned on to the TV broadcast channel or external input, such as HDMI, that you were watching before turning off the TV, using the "Power-on behaviour" feature: Press the (Quick Settings) button on the remote control → Select [Power-on behaviour] → Select [Last used input].
Additionally, regarding the lip-syncing issue, please follow the steps below and test again:
1. If you're using an external device, make sure all cables are securely connected.
2. Try using different cables.
3. Disconnect all externals (e.g., TV box, Ariel cable, HDMI cables, USB, etc.).
4. Try playing different channels or streaming apps.
5. Restart the TV.
Regarding the blank screen and slowness issue, please try the steps below:
1. Unplug the TV from the mains and leave it for 1 minute, and then plug it back in.
2. Make sure the software is updated using this link: https://cutt.ly/jtnRwqhU
3. Remove the cached data: Press HOME, then select [Settings] → [Storage and Reset] → [Internal storage] → [Cached data] → then select [Yes].
4. In case the issue persists, perform a factory data reset by following the steps here: https://cutt.ly/stnRwS9A
Furthermore, if any further assistance is needed, please contact us using this link: https://cutt.ly/heoRCkdW (Copy and paste the links in your browser).
Menna @Sony Support UK
siehe oben
80 cm (32") 06/02/2026 by Buffo54 (Germany) Verified Purchaser Verified
Einfache Handhabung, super Bildqualität, sauberer Ton
Excellent
Excellent
Good
Excellent
Translation currently unavailable, please try again
Great overall TV
80 cm (32") 04/02/2026 by Gaz Beccles (United Kingdom) Verified Purchaser Verified
Excellent TV especailly for the bedroom. Great picture quality and easy to set up. Smart part works really well.
Excellent
Good
Excellent
Excellent
tv bonne qualité
80 cm (32") 03/02/2026 by TerryDi (France) Verified Purchaser Verified
Cette petite tv achetée il y a deux semaines est parfaite pour moi.
Excellent
Excellent
Excellent
Excellent
Translation currently unavailable, please try again
Great Sound and Picture quality
80 cm (32") 03/02/2026 by Priestxman (United Kingdom) Verified Purchaser Verified
We decided to get the TV after our LG kept resetting itself in the middle of programs. We a very happy with this TV as the colour and sound are far better than the LG.I would have given it a 5 star, but the TV says on for 5 min after it has been switched off.
Hi,
Thank you for your feedback.
We're happy to hear that you're enjoying your KD-32W800, and happy with the quality we always aim to deliver! Yet, we are sorry to learn that you're facing difficulties switching it off.
Please try the steps below and test again:
1. Disconnect all externals (e.g., TV box, Ariel cable, HDMI cables, USB, etc.).
2. Unplug the TV from the mains and leave it for 1 minute, and then plug it back in.
3. Make sure the software is updated using this link: https://cutt.ly/6tbddccK
4. Remove the cached data: Press HOME, then select [Settings] → [Storage and Reset] → [Internal storage] → [Cached data] → then select [Yes].
5. In case the issue persists, perform a factory data reset by following the steps here: https://cutt.ly/atbddDRW
Furthermore, if any further assistance is needed, please contact us using this link: https://cutt.ly/heoRCkdW (Copy and paste the links in your browser).
Menna @Sony Support UK
. Easy
80 cm (32") 02/02/2026 by Marshalls (United Kingdom) Verified Purchaser Verified
Very happy with T.V. Easy to use and good quality picture and sound
Excellent
Excellent
Excellent
Excellent
Picture does not come on quickly.
80 cm (32") 01/02/2026 by Flosh (United Kingdom) Verified Purchaser Verified
Not as good as our old Panasonic; seems to take a long time for the picture to come on. Always sound before picture.
Hi,
Thank you for your feedback.
We’re sorry to hear that the picture takes a long time to appear when you switch on the TV. This is certainly not the experience we aim to provide, as we continuously strive to deliver the best possible quality.
Please follow the instructions outlined at this link to improve the overall TV performance: https://cutt.ly/Xtrtrdce
If the issues persist, follow the below steps:
1. Disconnect all the external devices from the TV.
2. Unplug the TV from the mains and leave it for 1 minute and then plug it back.
3. Update the software by following the steps at this link: https://cutt.ly/KrcuffSk
4. Perform factory data reset by following the steps at this link: https://cutt.ly/xrcugqLE
And you can also use the following link to help you with the initial setup afterwards: https://cutt.ly/SrcuhqKd
If you need any further assistance, do not hesitate to contact us using the details provided in the following link: https://cutt.ly/heoRCkdW (Copy and paste the link into your browser)
Nadine @Sony Support UK
25
80 cm (32") 01/02/2026 by LDX37 (France) Verified Purchaser Verified
J'ai acheté cette marque de téléviseur car il n'y avait pas d'autre choix
Translation currently unavailable, please try again
Best choice
80 cm (32") 01/02/2026 by fgvhyuiokljnmjgh (United Kingdom) Verified Purchaser Verified
This was the best option for my requirements. Compared to the other makes on offer the sound and picture quality was best. Pleased with my choice.
Hi,
Thank you for your feedback.
We're happy to hear that you are enjoying your KD-32W800. We hope you continue to enjoy it for years to come!
If you need any assistance, do not hesitate to contact us using the details provided in the following link: https://cutt.ly/heoRCkdW (Copy and paste the link into your browser)
Nadine @Sony Support UK
Nice machine.
80 cm (32") 31/01/2026 by Wee Willy wonky (United Kingdom) Verified Purchaser Verified
Once we had got it set up which took a little longer than I anticipated, it works very very well with a nice clear picture And controls which are quite simple to use. There’s nothing to do with this Television, but I’d rather wish we had bought the next size up now.
Good
Excellent
Excellent
Good
Gerät mit gutem Preis-/Leistungsverhältnis
80 cm (32") 31/01/2026 by ToVio (Germany) Verified Purchaser Verified
Gutes Gerät mit sehr scharfem Bild, etwas blecherner Ton. Bild erstarrt bis jetzt mindestens einmal pro Tag
Excellent
Fair
Good
Average
Translation currently unavailable, please try again
Hallo,
vielen Dank für dein Feedback. Es freut uns sehr, dass du mit dem Leistungsverhältnis und der Bildschärfe zufrieden bist. Es tut uns leid, dass der Ton für dich etwas blechern klingt und das Bild täglich einfriert, das sollte so nicht sein. Beim Ton kannst du versuchen, die Audio-Einstellungen (z. B. Klangmodus oder Equalizer) anzupassen, um ein volleres Klangbild zu erzielen. Hier findest du die Toneinstellung: https://cutt.ly/stvmfpm0 (Kopiere den Link und füge ihn in ein neues Browserfenster ein).
Erweiterte Toneinstellungen findest du hier: https://cutt.ly/ItvmslrU (Kopiere den Link und füge ihn in ein neues Browserfenster ein).
Bezüglich des Einfrierens empfehlen wir dir, zu prüfen, ob die neueste Software-Version installiert ist: https://cutt.ly/HtvmgfYB (Kopiere den Link und füge ihn in ein neues Browserfenster ein).
Befolge bitte die Schritte unter dem folgenden Link: https://cutt.ly/Xtvn3mcz (Kopiere den Link und füge ihn in ein neues Browserfenster ein).
Falls externe Geräte angeschlossen sind, teste bitte auch andere HDMI-Kabel bzw. Eingänge.
Solltest du noch Hilfe benötigen, empfehlen wir dir, uns direkt zu kontaktieren. Die Kontaktdaten findest du unter dem folgenden Link: https://cutt.ly/6exW0iJT (Kopiere den Link und füge ihn in ein neues Browserfenster ein).
Disappointed
80 cm (32") 30/01/2026 by Bmog (United Kingdom)
Disappointed, changing stations is very slow, i player not coming on
Hi,
Thank you for your feedback.
We’re sorry to hear that switching between channels is slow and that iPlayer is not working. This is certainly not the experience we aim to provide, as we continuously strive to deliver the best possible quality.
Please follow the instructions outlined at this link and test again: https://cutt.ly/Lr0gyUKX
If the issues persist, follow the below steps:
1. Disconnect all the external devices from the TV.
2. Unplug the TV from the mains and leave it for 1 minute and then plug it back.
3. Update the software by following the steps at this link: https://cutt.ly/KrcuffSk
4. Perform factory data reset by following the steps at this link: https://cutt.ly/xrcugqLE
And you can also use the following link to help you with the initial setup afterwards: https://cutt.ly/SrcuhqKd
If you need any further assistance, do not hesitate to contact us using the details provided in the following link: https://cutt.ly/heoRCkdW (Copy and paste the link into your browser)
Nadine @Sony Support UK
Gutes Fernsehbild
80 cm (32") 29/01/2026 by KAERER (Germany) Verified Purchaser Verified
Das Smart TV läuft gut. Vor allem Dingen das Bild ist hervorragend. Auch die Bedienung ist unproblematisch. Lediglich die Tonqualität könnte besser sein.
Translation currently unavailable, please try again
Hallo,
vielen Dank für dein Feedback zum KD-32W800. Es freut uns sehr, dass du mit dem Bild, der Smart-TV-Leistung und der Bedienung so zufrieden bist.
Bezüglich der Tonqualität empfehlen wir dir, in den Toneinstellungen des Fernsehers die verschiedenen Sound-Modi zu testen, um den Klang optimal an deine Umgebung anzupassen. Eine Anleitung zu den Toneinstellungen findest du hier:
https://cutt.ly/Utc47q4z
Wir wünschen dir weiterhin viel Freude mit deinem neuen Fernseher. Solltest du weitere Fragen haben, stehen wir dir gerne zur Verfügung: https://cutt.ly/BeFnHJXA (bitte den Link in den Browser kopieren).