Article ID : 00277246 / Last Modified : 04/04/2022

Error: (2200) appears on my Google TV during a software update via the internet. System software update data cannot be found.

    IMPORTANT: This article applies only to specific products and/or operating systems. Check Applicable Products and Categories for details.

    What does Error code 2200 mean?

    Error code 2200 is displayed when your TV can't connect to the Internet or the Internet communication is unstable. The on-screen error message may say that the system software update data couldn't be found or the TV couldn't check for updates on the network. 

    How to update my TV software if "Error: (2200)" appears on the screen?

    If Error code 2200 appears on your Google TV when downloading a software update directly from the internet, please use a USB flash drive instead. You can refer to the "Download and install updates using a USB flash drive" section of the following article for step-by-step instructions: How to perform a software update on your Android TV or Google TV?.

    Sony is currently investigating this behaviour on some 2021 Google TVs. We apologise for any inconvenience caused.